Access Statement for Garden Cottage

Introduction. One self-catering holiday cottage on ground floor only, for a couple (one double bedroom).

Arrival & Car parking Facilities. There is car parking for two cars. Assistance can be given to help with bags to the cottage.
Garden Cottage is 30 paces from the parking area.
Surface of path is gravel. If visitors find this difficult to negotiate, they can park in an alternative place where they would
have to walk along a stone flagged path of 30 paces.
On arrival, visitors will see a sign saying “Cottages”, with an arrow.
All areas from cars to the cottage are lit with security lights.

Main Entrance & Reception. Visitors are asked to detail their estimated time of arrival within reasonable parameters.
The proprietor or a colleague meets guests on arrival.

Laundry. Garden Cottage has no clothes washing facilities – proprietor can wash and dry clothes when/if necessary.

Leisure facilities. Brochures are placed in the cottage suggesting places of interest.
The farm itself also has several very nice walks shown on a map provided.

Bedroom. The bed has non-feather duvets, a choice of 4.5 or 9 tog or both together. All pillows are non-feather.
Hot-water bottles and hairdryer is provided. Blankets can be provided instead.

Bathroom & WC. Garden Cottage has: bath/shower over bath (with grab-rail), basin, toilet, heated towel rail, shaver socket.

Self-catering Kitchen. Electric cooker, microwave, fridge-freezer, table, chairs for 2 people, and a good range of cookware,
crockery & cutlery.

TV, machines. The television has instructions in situ. Freeview. DVD Player (please bring your own DVD’s).
WiFi: Garden Cottage has access to Superfast Broadband.
Machines have instructions in situ.
Fire alarm procedures are provided.

Grounds & Gardens. The Cottage has its own garden, with garden seat. Additional seating in the form of deck chairs, and portable chairs are also provided. Visitors can walk down the farm tracks and farm drive. As it is a working farm, visitors are not encouraged to allow children unattended to enter the farm yard.

Additional Information. Prospective visitors can phone Lumbylaw Farm at any reasonable time to ask for additional
information.

Contact Information
Name: Mrs S A Lee
Address: Lumbylaw Farm, Edlingham, Alnwick, Northumberland NE66 2BW.
Telephone: 01665 574 277
Email: [email protected]
Website: www.lumbylaw.co.uk
Hours of operation: 0800 hours to 2000 hours.
Emergency number: 01665 574 277
Emergency number (fire, ambulance, police) 999.

Booking Conditions

GARDEN COTTAGE

All bookings and reservations are carried out through Mrs S A LEE, at the address on the booking form (Lumbylaw Farm etc).

Your data is solely used for the purposes of making a booking with us. We do not pass on your information to any third parties.

PAYMENT

1. Booking and reservations shall be negotiated by us on payment of a deposit of 33% of the total amount.
2. The balance shall be payable eight weeks before the commencement of the holiday.
3. If the Holidaymaker books the holiday less than eight weeks from its commencement, the full holiday charge shall be payable on sending the Booking Form to Mrs Lee.
4. Receipt of any deposit shall not constitute acceptance of any booking.
5. All payments should be made to Lumbylaw Cottages at the Lumbylaw Farm address.

CANCELLATION

Any cancellation made by the Holidaymaker (for whatever reason) shall be in writing addressed to Mrs Lee at the Lumbylaw Farm address. The following applies:

1. If Mrs Lee should be unable to relet the holiday accommodation at all, then all monies paid by the Holidaymaker (whether by way of deposit or otherwise) shall be forfeit to her.
2. If Mrs Lee shall be successful in reletting the holiday accommodation for the entire period originally booked, she shall refund all monies paid (whether by way of deposit or otherwise) less a handling charge of £30 per week booked.
3. If Mrs Lee shall only succeed in reletting the holiday accommodation for a proportion of the period originally booked, she shall refund that proportion of monies paid (whether by way of deposit or otherwise) that the period relet bears to the period originally booked, less a handling charge of £30 per week booked.

BOOKING CONFIRMATION

Upon receipt of your booking confirmation, please check the details to make sure they are correct. Any corrections can be made up to 28 days from receipt of confirmation, but cannot be rectified beyond that date.

INSURANCE

We offer you “Booking Protect” which is a refund scheme, should you have to make a last minute cancellation.  Or you may like to use your own insurance.

NUMBER OF PERSONS USING THE HOLIDAY ACCOMMODATION
Shall not exceed the maximum number stated on the Cottage/s details.

ACCESS

The Proprietor or her representatives shall be allowed access to the holiday accommodation at any reasonable time during any holiday occupancy.

REPAIR

The Holidaymaker shall keep accommodation and all furniture, fixtures, fitting and effects in or on the holiday accommodation in the same state of repair and conditions at the commencement of the holiday, and shall leave the holiday accommodation in the same state of cleanliness and general order in which it was found.

END